Jessica Diaz serves as the director of the Human Resource Management program and teaches several statistics courses at Claremont Graduate University. She is also currently completing her doctorate in Organizational Behavior at CGU.
Diaz is a scholar-practitioner dedicated to implementing scientific, evidence-based practices to help employees thrive and organizations perform. Her research and practice work focuses on identifying the psychological mechanisms and organizational practices that shape the employee experience. Throughout her time at CGU, she has published and presented multiple works focused on psychological safety, equity and inclusion, employee engagement, organizational justice, leader development, and research methods.
Outside of the University, Diaz is an adjunct researcher with the Center for Creative Leadership, where she published work on the evolution of technology-enabled leader assessment. In practice, she works as a consultant helping build high performing teams in both nonprofit and for-profit sectors. She is a managing partner at BCG Consulting Group, LLP, a small public-sector selection, development, and promotion firm and works independently as an executive coach, facilitator, and strategy consultant for organizations such as LinkedIn, Kaiser Permanente, and the Getty Leadership Institute.
Before coming to CGU, Diaz earned her bachelor’s degree from Cornell University. She spent over a decade focused on leader and organizational development in the education sector, serving in various roles, including turnaround school leader and Managing Director of Leader Development for Teach For America.
Co-authored with Stephen Young. “The future is here: A benchmark study of digitally enabled assessment and development tools.” Consulting Psychology Journal: Practice and Research. Advance online publication, (2021).
Co-authored with Reichard, R. J., and Riggio, R. X. ”The Need for Longitudinal and Non-Linear Methods in Leader Development Research.” In David Rosch & Lindsay Hastings (Eds.). New Directions in Student Leadership Research. New York: Wiley, 2022.
Co-authored with Kea-Edwards, A. N., and Reichard, R. J. “Development or discrimination: Black women leaders’ experience with multisource feedback.” Consulting Psychology Journal: Practice and Research, (2022).
Co-authored with Shults, S. G., Reichard, R. J., Pitichat, T., and Kea-Edwards, A. N. “Pursuing your leader development: Lessons from 101 Executives.” Organizational Dynamics, (2022).
Intermediate Statistics; ANOVA; Applied Multiple Regression; Categorical Data Analysis; Factor Analysis; Structural Equation Modeling; Principles of Human Resource Management