Jessica Diaz

Jessica Diaz, PhD, is a scholar-practitioner dedicated to advancing research and evidence-based practices that foster authentic and empowered employee experiences. She is the founder and director of the E³ Lab (Employee Experience & Empowerment), which conducts and disseminates research aimed at catalyzing meaningful and sustainable improvements in how employees experience work.

At Claremont Graduate University (CGU), Diaz serves as the chair of the applied doctorate program in organizational psychology, where she oversees curriculum development and student advising. She mentors seven PhD students and serves on numerous thesis and dissertation committees. An active and highly engaged researcher, her work explores the psychological mechanisms and organizational practices that shape employee experience, with a particular focus on psychological safety, equity and inclusion, employee engagement, organizational justice, and leader development. She has published and presented extensively in these areas and regularly reviews for top-tier journals in the field.

Diaz is also a passionate and highly effective educator, bringing strong pedagogical expertise to both her statistics and organizational psychology courses. With a background in education and leader development, she has built a reputation as an exceptional teacher, consistently earning top evaluations from students. Her ability to translate complex concepts into engaging and practical learning experiences is widely recognized.

Beyond academia, Diaz is an experienced consultant and practitioner. She is a managing partner at BCD Consulting Group, LLP, a firm specializing in public-sector selection, development, and promotion. She also works independently as an executive coach, facilitator, and strategy consultant for organizations such as LinkedIn, Kaiser Permanente, and the Getty Leadership Institute.

Her contributions to research, teaching, and professional stewardship have earned her numerous awards and recognitions throughout her career. Before joining CGU, she earned her bachelor’s degree from Cornell University and spent over a decade in leader and organizational development within the education sector, serving as a high school principal and later as managing director of leader development for Teach For America.